Returns & Exchanges
At Watches That Don't Tell Time, we believe style is timeless even if our products aren't functional. If your non-ticking timepiece doesn't perfectly complement your aesthetic, you have 30 days to return it for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Download and print the pre-paid shipping label provided at the end of the return process to ensure your package is tracked.
Pack Your Accessory
Place the non-functional watch in its original decorative packaging and secure it inside a sturdy shipping box to prevent damage.
Drop Off and Wait
Hand your package to any authorized carrier location; once received at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing